What condition must items be in to qualify for a return?

Items must show only reasonable wear and tear, with no accidental damage.

What is the return window for a refund?

You can return items within 30 days of receiving your item(s) for a full refund.

How long is the warranty for the product?

We offer a 1-year manufacturer warranty on all products. If you experience any issues within this period, please contact us for assistance.

How will I receive my refund?

Once your return is sent to us, a refund will be processed to the original payment method within 2 working days.

How do I initiate a return?

Contact our support team to initiate the return process and receive further instructions.

What if my item is damaged or defective?

If you receive a damaged or defective item, please contact us immediately. We may ask you for photographic evidence and guide you through a diagnostic process.

Still have questions?

Get In Touch

Our dedicated team will be happy to help. Please include the order number starting with TMS-XXXX and your email address so we can help you faster.