FAQs
What condition must items be in to qualify for a return?
Items must show only reasonable wear and tear, with no accidental damage.
What is the return window for a refund?
You can return items within 30 days of receiving your item(s) for a full refund.
How long is the warranty for the product?
We offer a 1-year manufacturer warranty on all products. If you experience any issues within this period, please contact us for assistance.
How will I receive my refund?
Once your return is sent to us, a refund will be processed to the original payment method within 2 working days.
How do I initiate a return?
Contact our support team to initiate the return process and receive further instructions.
Still have questions?
Get In Touch
Our dedicated team will be happy to help. Please include the order number starting with TMS-XXXX and your email address so we can help you faster.