Shop With Confidence

OUR GUARANTEE

30-Day Free Return
Changed your mind? Return for free within 30 days of delivery. No restocking fees.
1-Year Warranty
Protected against manufacturing defects for a full year. We stand by our quality.
Customer First
If something isn't right, we'll make it right. Prompt, friendly support every time.

EASY 30-DAY RETURNS

Changed your mind? No problem. Return any item within 30 days of delivery for a full refund on product costs. The return window starts on the day your order is delivered, not when it was placed.

Open & Test
You can open, test with your devices, and still return if it's not the right fit.
Reasonable Condition
No physical damage required. Normal signs of handling from testing are perfectly fine.
Original Packaging
Preferred but not required. A missing box won't disqualify your return.

RETURN SHIPPING & EXCHANGES

Zero-Cost Return Shipping
  • We send you a prepaid shipping label
  • Simply pack, attach, and drop off
  • If your return is lost in transit, that's on us
  • Keep your drop-off receipt as proof of postage
Easy Exchanges
  • Switch colors, models, or try something new
  • Contact our support team to coordinate
  • Sale/discount pricing honored where possible

REFUNDS

Once we receive your return, we inspect and process your refund within one business day. All refunds are issued to the original payment method.

Inspection
1 day
Bank/Debit
3-5 days
Credit Card
5-10 days
International
7-10 days
Note: Refunds cover product costs only — original shipping fees are non-refundable. If your order included a discount, your refund will reflect the amount you actually paid.

SPECIAL CASES

Damaged or Incorrect Items
Contact us immediately — don't initiate a standard return. Send us a photo of the issue and your order number, and we'll arrange a replacement or full refund without extra steps.
Priority handling
Gift Returns
The recipient can return or exchange the item with the order number or gift receipt. Refunds are issued as store credit to the recipient, or back to the original payment method upon request.
Recipient eligible

YOUR CONSUMER RIGHTS

Nothing in this policy limits your statutory rights under applicable consumer protection laws. If you receive a faulty or misdescribed product, you're entitled to a remedy regardless of our stated return window. Our policy is designed to go above and beyond the protections you're already entitled to.

How To Return

4 SIMPLE STEPS

Returning an item takes less than a minute to get started.

1
Contact Us
Email us with your order number and item(s) to return.
info@modernstandard.co
2
Pack Your Item
Use original packaging if possible. Any secure packaging works.
3
Ship It Back
Attach your prepaid label and drop off at any carrier location.
4
Get Your Refund
We process refunds within 1 business day of receiving your return.

IMPORTANT DEADLINE

14-Day Shipping Window
Please ship your return within 14 days of receiving your prepaid label. If you need more time, just let us know — we're happy to accommodate.

FAQs

How long do I have to return an item?

You have 30 days from the date you receive your order to initiate a return. If you're a few days past the window, reach out anyway — we review late requests on a case-by-case basis.

How long does it take to receive my refund?

Once we receive your return, we process refunds within 1 business day. Funds typically appear in your account within 3-5 business days for debit/bank cards, or 5-10 days for credit cards. International refunds may take 7-10 business days.

Do I have to pay for return shipping?

No — return shipping is free for all US orders. We'll send you a prepaid shipping label once your return is approved. For international orders, return shipping is the customer's responsibility unless the item arrived damaged or defective.

What if my item arrived damaged or I received the wrong product?

Contact us immediately with photos of the issue and your order number. We'll prioritize your case and arrange a replacement or full refund (including shipping) without requiring you to return the item in most cases.

Can I return a product I bought on sale?

Yes. Sale and discounted items are eligible for returns under the same 30-day policy. Your refund will reflect the discounted amount you actually paid.

What condition does the item need to be in?

Items must be in reasonable condition with no physical damage. You can open and test the product — normal signs of handling are perfectly fine. Original packaging is preferred but not required.

Start A Return

READY TO BEGIN?

Our team is here to help
We typically respond within 24 hours on business days.
Email Us to Start Your Return →

WHAT TO INCLUDE IN YOUR EMAIL

STILL HAVE QUESTIONS?

Contact us at info@modernstandard.co and include your order number so we can assist you faster. Our team typically responds within 24 hours on business days.